Due to the outbreak of COVID-19, many airlines announced that they will reduce flights globally.
Please expect a delay in the delivery of international shipments during this period. Your understanding and patience is greatly appreciated.

Shipping Delivery

SHIPPING DELIVERY
The following shipping methods are available, Self-Collection (prior appointment), Standard Domestic Shipping (2-3 working days), Standard Shipping (7-15 working days), Economic Shipping (14-21 working days) and Express Shipping (2-3 working days). Working days do not include Saturday, Sunday and Public Holidays. We do ship to international addresses. However, do note that the delivery would not be able to reach some restricted areas like military camps, government departments, offshore islands and places that are out-of-bounds to general public.

Self-Collection:
This option is for customers who wish to self-collect their order from our office located at 994 Bendemeer Road #06-04, Singapore 339943. Please call +65 9188 8310 to make an appointment first so that to ensure your order is ready for collection.

Standard Domestic Shipping:
This option is only available for delivery within Singapore and should arrive in 2 to 3 working days.

Economic Shipping:
This option is international airmail delivery handle by local Singapore post office. It is non-traceable and estimated delivery time is between 14 to 21 working days.

Standard Shipping:
This option is international airmail delivery to most of the countries. It provides limited tracking and estimated delivery time is between 7 to 15 working days.

Express Shipping:
This option is international express airmail delivery handle by major express courier company like TNT, Fedex, DHL, UPS, etc. Upon selecting this option, we will help to select the most suitable courier to deliver your order. It is fully traceable and estimated delivery time is between 2 to 3 working days.

NOTES TO CUSTOMS CHARGES
** Orders sent internationally may be subject to import duties and taxes, which may be levied once a shipment reaches your country. When that happens, depending on your shipping option, your local post office or courier company may need you to pay for the import/custom taxes before the order can be delivered to you. These charges are solely dependent on your local customs and BIKE31 have no control over these charges. For details of Customs charges please consult your own Customs authorities for the latest rates and regulations.

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